BILLING ASSISTANCE

Easily get in touch with your assigned representative for quick answers and assistance.

24/7 OPERATIONS

We understand how important it is to be able to reach your pharmacy provider at any time.

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STAT DELIVERIES

When it matters most Citrus Pharmacy is here for you. STAT deliveries any time day or night.

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LIVE SUPPORT

You will never leave a message and wait for Citrus to respond, our live support is standing by.

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DEDICATED CSR

When you need assistance you can count on your assigned customer service representative to know your business.

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Prior Authorization Assistance

Our technicians will immediately contact the ordering physician and the patient’s insurance company to quickly resolve coverage issues.

Medicare Part D Education

Our technicians will immediately contact the ordering physician and the patient’s insurance company to quickly resolve coverage issues.

Third Party Insurance Billing

Our technicians will immediately contact the ordering physician and the patient’s insurance company to quickly resolve coverage issues.

Local Assistance for Billing Questions

Our billing team operates within our pharmacy, this gives our customers immediate access to important information and assistance with billing issues.

Assigned Billing Representative for Each Facility

Facility staff can easily get in touch with their assigned billing representative for quick answers and assistance.

Charge Accounts with Credit Card Payments

All patients will benefit from easy monthly billing accepting most major credit cards.

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Transitional Assistance

We support our clients throughout the transition process to insure an efficient, professional experience.

Citrus Pharmacy is Designed Specially for You

Our reputation is built on excellent customer service, prompt response, personal involvement, and attention to the needs of residents.

 

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